HOW-TO — WHATSAPP CATALOGUE

Your catalogue is there and it looks good — nobody is answering its questions.

WhatsApp Business ships a free catalogue: upload your products with photos, prices and descriptions, and customers browse them inside the app without going anywhere else. Build it — it genuinely earns its place. Then watch the same question arrive that you were trying to avoid.

Free catalogue in the app · a desk that answers from it: 10 days, your number

See the catalogue answering See the 3 prices

THE STRAIGHT ANSWER

What a WhatsApp catalogue does — and what it does not

In WhatsApp Business → Business tools → Catalogue, you add each product with an image, price, description and link, and you can send any single item straight into a chat. It makes the shop look considered, it saves you digging photos out of your camera roll every time, and it costs nothing. Every shop in Kuwait should have one filled in and current.

But a catalogue is a display case, not a salesperson. It does not answer do you have it in M, is that available in another colour, what is the difference between this and the dearer one, or can it reach me today. The customer browses, then types the question, then waits for you. GulfBot reads the same product data and answers those in words — stock, size, colour, the comparison, the price — and drops the right item into the chat.

From browsing to an actual answer.

An illustration — a customer opened the catalogue, then asked, and the desk answered.

The shop's WhatsApp · 9:50 PM

I saw the jacket in your catalogue — do you have it in M, black?9:50 PM

Yes, black in M is available — 22.000 KWD. There are only a few left in that size.9:50 PM · stock read from your product sheet

What is the difference between it and the one above it in the catalogue?9:51 PM

The one above is lined and heavier at 29.500 KWD; this one is light for mild weather. If you want it for winter, take the lined one.9:51 PM · compared from the same sheet

0:09 voice note — “good, hold the black M for me, I will collect tomorrow”9:52 PM

Held — black M under your name for collection tomorrow. Our staff will confirm the pickup time in the morning.9:52 PM · voice understood · hold sent to your team

Browsing → the WhatsApp catalogue · questions, stock and holds → the desk

Catalogue questions, answered honestly.

01Is the WhatsApp catalogue free?

Yes, it is inside the WhatsApp Business app at no cost. Fill it in today even if you never work with us — a shop with no catalogue loses the customer who does not feel like asking about everything.

02Why is the catalogue not enough on its own?

Because it displays and never replies. Size, colour, availability, comparisons and delivery all still land on you. The desk answers those from the same product data and sends the matching item into the conversation.

03Where does it get product information from?

From a sheet you control — change a price or mark something sold out and the answers change with it. It does not invent a size, a colour or a delivery time; when it does not hold the answer it says so and hands the thread to your staff.

Somebody is browsing your catalogue right now.

Ten days from now their next question gets an answer from the same product data — in seconds, on your number.

See the catalogue answering

Our sales line runs on the same AI you would be buying — ask it anything. Or just text +965 9609 4926.