EVERY QUESTION, OUT LOUD
The full FAQ.
Straight answers, no fine print games. If your question isn't here, text us on WhatsApp — you'll get the answer in minutes, from the exact system we sell.
It says so, hands the thread to you, and emails you instantly. The customer keeps chatting in the same window — nothing restarts, nothing gets repeated. The 1% it should not answer lands in your inbox, live.
Never. One flat monthly price, plus 50 KWD once to build it. No commission, no revenue share, and we never need to see your numbers. Every dinar of every sale is yours.
Yours, and it stays yours — before, during, and after us. It runs on the official WhatsApp Business API on your number, and you read every thread live, any time. If you ever leave, your customers never notice anything changed hands.
A number and your catalog. We do the rest — you never touch anything technical. A few real conversations help too, so it learns how your shop actually talks.
Ten days from the day we have your number and your catalog. If we miss that, we keep building at no charge and your first monthly payment does not start until the day it goes live. The clock pauses only for things we don't control — your details not reaching us, or WhatsApp's own account approval.
Khaleeji Arabic and English natively on every plan. On Growth and Pro it answers in any language your customer writes in — Chinese, Hindi, Urdu, Tagalog, French, whatever lands in the inbox.
On Growth and Pro, yes — it looks at what's actually on the shelf before it opens its mouth, so a customer is never told yes on something that sold out Tuesday. Starter answers questions but can't check stock; that's the main reason merchants pick Growth.
Every plan listens to voice notes and reads photos — a damaged-part photo becomes a claim on its own. On Growth and Pro it can reply with a voice note too, for the customers who simply won't read.
The second someone asks for a human, it stops and passes the conversation to you — in the same chat, with the whole history attached, and you get pinged instantly. Nothing to repeat, no ticket numbers, no "please hold".
Any month, by a simple written message — email or WhatsApp. No minimum term, no cancellation fee. Service runs to the end of the month you cancel in, then stops. The full policy is on the Cancellation & Refunds page.
No. Your conversations are your data — we process them only to run your desk, and our no-training commitment is written into the Privacy Policy with a promise that it can never be weakened by a policy update without your separate, explicit consent.
Starter 100 KWD/month, Growth 150 KWD/month (75 for the first month while founding places last), Pro 250 KWD/month — plus 50 KWD once to build it. No commission on anything you sell, ever. The full breakdown of what each plan actually gets you is on the pricing page.
WhatsApp works everywhere, and so does the desk. We're onboarding Kuwaiti businesses first — that's who the founding cohort is for. If you're elsewhere in the Gulf, text us anyway; if we can serve you properly, we'll say so, and if we can't yet, we'll say that too.