HOW-TO — AN ARABIC BOT WORTH HAVING

An Arabic bot that talks like your customers do.

Plenty of bots reply in Arabic. The trouble is that most reply in stiff Modern Standard, or in sentences translated word for word out of English — and a Gulf customer knows they are talking to a machine by the first line, so they leave. The difference is not whether it knows Arabic. The difference is whether it can hold a conversation.

Khaleeji and English on every plan · any language on Growth and Pro

Talk to it in your own dialect See the 3 prices

THE STRAIGHT ANSWER

What speaking Khaleeji actually means

It means replying in the words people really type on WhatsApp, not the register of a formal notice. It means understanding Arabic typed in Latin letters, a sentence that switches language halfway through, and the spelling somebody produces while walking. Khaleeji and English come on every plan; on Growth and Pro it answers in whatever language the customer writes in.

And dialect is worthless without correct facts behind it. Answers come from a sheet you control — prices, stock, hours, services — so it does not invent something to finish a sentence. Anything sensitive or requiring a decision moves to your staff in the same chat. We hand-audited 588 real customer replies over 40 days on our own stores, and 6 storefronts run on this same desk. That is where the register came from, not from guessing.

One customer, three ways of writing.

An illustration — a customer starts in Latin-letter Arabic, switches mid-sentence, and finishes with a voice note in dialect.

Your shop's WhatsApp · 4:18 PM

hala, 3ndkom hatha bel abyath?4:18 PM

Hi! Yes, we have it in white — 32.000 KWD, in stock now. Regular size or the large?4:18 PM · Latin-letter Arabic understood

الكبير. and do you have delivery today?4:19 PM

The large is available. Same-day delivery works if the order is in before 7 PM — after that it moves to tomorrow.4:19 PM · two languages in one message, handled

0:07 voice note, in dialect — “fine, make it today, and what is the total?”4:20 PM

Large 32.000 KWD plus 1.500 delivery = 33.500 KWD. Shall I lock it in for today?4:20 PM · dialect voice understood · total from your sheet

Dialect and comprehension → the desk · the facts → your sheet, never a guess

Arabic questions, answered straight.

01Does it reply in Khaleeji or Modern Standard?

Khaleeji, naturally, in a tone that suits your business — not stiff formal Arabic and not literal translation. If the customer writes formal Arabic or English, it matches them. Dialect is on every plan; other languages come with Growth and Pro.

02Does it understand Arabic typed in Latin letters?

Yes, along with sentences that mix both languages, misspellings, and the shorthand people use when they are in a hurry. It also understands voice notes recorded in dialect.

03Where do the answers come from?

From a sheet you keep current — your prices, stock, services and hours. Dialect is the delivery, not the source. When a question falls outside what it holds, it says it does not know and moves you to a human in the same chat.

Your customer does not want a translator. They want an answer.

Ten days from now they write to you the way they actually write, and get answered the same way — from your data, on your number.

Talk to it in your own dialect

Our sales line runs on the same AI you would be buying — write to it in dialect and see. Or just text +965 9609 4926.