HOW-TO — WHATSAPP AUTO-REPLY

Switch on WhatsApp auto-reply for free — then read where it stops.

WhatsApp Business already ships two auto-replies and they cost nothing: a greeting message for people writing to you for the first time, and an away message for the hours you are closed. Turning them on takes almost no effort. Then you have to decide whether a canned line is the answer your customer was actually after.

Free inside WhatsApp Business · the desk: 10-day setup, your number

See the desk on a real conversation See the 3 prices

THE STRAIGHT ANSWER

How to turn it on, step by step

Open WhatsApp Business → Settings → Business tools. Greeting message: write the line new senders see the first time they message you, choose who receives it, save. Away message: write the line that fires outside your hours, set the schedule to outside business hours or a custom window, save. That is the whole job, it is free, and every shop in Kuwait should have it running tonight before spending anything on software.

Here is the ceiling nobody mentions. It is one fixed sentence, it fires once, and then the thread goes quiet. Whoever asks the price, the size, the location, or wants to place an order gets the same canned line and waits until a human wakes up. It cannot read your catalogue, cannot see your calendar, cannot take an order, and cannot tell an annoyed customer from a curious one. GulfBot is the step past it: an AI desk on the same number, answering from a sheet you control, handing over to your staff the moment it should.

A canned line versus a desk that answers.

An illustration — the first half is what a free away message does; the second half is the same customer with the desk on.

Your shop's WhatsApp · 10:40 PM

Hi — is the black one available? How much?10:40 PM

Thanks for your message! We are away right now and will get back to you during working hours.10:40 PM · WhatsApp away message — one fixed line, free

Ok but is it in stock or not?10:41 PM

— nothing. The away message fires once, and the thread sits there until somebody opens the phone in the morning.10:41 PM · exactly where the free tool stops

0:06 voice note — “is the black one available, and what is the price now?”10:42 PM

Black is in stock — 14.500 KWD. Want me to hold one under your name for pickup tomorrow?10:42 PM · the desk, same number · answered from your sheet

Away message → tells them you are away · the desk → answers, and keeps the customer

Auto-reply questions, answered honestly.

01Is WhatsApp auto-reply actually free?

Yes, completely. The greeting message and the away message live inside the WhatsApp Business app itself — no subscription, no bot, no middleman. Switch them on today, and we will say that even if you never buy anything from us.

02Can an auto-reply quote a price or take an order?

No. It is one fixed sentence you write once; it does not know your products and cannot tell what is in stock from what has run out. The desk does that: it answers from a sheet you update, states availability and price as they really are, and never invents an item or a number.

03What if the customer wants a human?

They are handed to your staff in the same chat with everything already said attached, so nobody repeats themselves. The desk answers, qualifies and books; complaints, negotiation and judgement calls stay human work, deliberately.

Turn the away message on tonight. It is free.

And the day a fixed line stops being enough, the desk answers on the same number — ten days from the day you say go.

See the desk on a real conversation

Our sales line runs on the same AI you would be buying — try it yourself. Or just text +965 9609 4926.